Privacy Policy

Who we are

Business Intelligent Solutions (BIS) is a South African connectivity and technology partner. This policy explains what information we collect through bisza.co.za, why we collect it, and what we do with it. If anything here is unclear, email us at info@bisza.co.za and we’ll answer directly.

What we collect

We only collect what you actively give us through the site:

• Callback and quote requests: name, company name, email, phone number, preferred callback time, what you need help with, roughly how big your business is, a site address (if you want a coverage/feasibility check), your current provider, and anything else you choose to add. Every field except name and one contact method is optional.
• Free tools (Bill Audit, Downtime Cost Calculator, Connectivity Health Check, Coverage Checker): the figures or address you enter, used only to calculate your result. If you choose to unlock a full result, we also collect your name and email at that point.
• Product quote requests: the items you’ve added to your quote list, plus your name, email, and phone number when you submit it.

We don’t ask for payment or ID details anywhere on this site, and there’s no checkout. Every form here reaches a person, not an automated purchase.

What we use it for

Strictly to do what you asked when you submitted the form:

• Calling or emailing you back about a callback, quote, or coverage check request.
• Calculating and, where you’ve unlocked it, emailing you the result of a free tool.
• Keeping a record of your enquiry so a BIS consultant has context when they respond, without you having to repeat yourself.

We don’t use your details for anything beyond responding to what you submitted, and we don’t sell or rent your information to anyone.

Where it goes

Form submissions are sent by email to our internal team using Resend, an email delivery service. They land in our own records so a consultant can follow up; we don’t hand your details to a third-party sales or marketing company.

If Google Analytics is active on this site, it may set cookies to help us understand overall traffic patterns (e.g. which pages get visited), but it doesn’t receive the contents of anything you type into a form. We don’t currently run any advertising trackers or third-party marketing pixels.

How long we keep it

We keep enquiry details for as long as reasonably needed to respond to you and, if you become a customer, to support that relationship. If you’d like us to delete your information and you’re not an active customer, just ask. See “Your rights” below.

Your rights

Under South Africa’s Protection of Personal Information Act (POPIA), you can ask us to:

• Tell you what information we hold about you.
• Correct anything that’s inaccurate or out of date.
• Delete your information, where we’re not required to keep it for a legitimate business or legal reason.
• Stop using your information for a particular purpose.

Email info@bisza.co.za for any of the above. If you’re not satisfied with our response, you can lodge a complaint with South Africa’s Information Regulator (inforegulator.org.za).

Changes to this policy

If how we handle your information changes, we’ll update this page and the date at the top. We won’t reduce your rights without telling you first.